Return and Exchange Policy
Please verify that you have received the correct model and the size fits you well as soon as you receive your shoes. If the size is incorrect or the shoes have a manufacturing defect, you may proceed as follows. Before making any returns, please contact us through the RMA function in our website.
1.If you have received an incorrect model
In case that the product received is different from the one you ordered or has a manufacturing defect, you may return the shoes within 30 days of receiving them.
The shoes must be unused to be returned.
Please pack the shoes in the same way you received them before returning them.
Send us the shoes to Korea through international shipping. You will be reimbursed with points that you may use in our website.
In case we have sent the wrong shoes, we will begin production immediately upon notification. We will send you the correct model as soon as you send us the tracking number for the returned shoes.
2.If the size does not fit
In case the shoes you have received do not fit you, you may request a change of size within 30 days of receiving them. You may only change size once, and no other changes may be made.
The shoes must be unused to be returned.
Please pack the shoes in the same way you received them before returning them.
Send us the shoes to Korea through international shipping.
We will not cover the cost of shipping to Korea, but we will cover the cost of shipping of the new shoes from Korea.
Your satisfaction and tango happiness are our top priorities.
We hope that our shoes provide you with beauty and happiness.
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HB-GT
Please verify that you have received the correct model and the size fits you well as soon as you receive your shoes. If the size is incorrect or the shoes have a manufacturing defect, you may proceed as follows. Before making any returns, please contact us through the RMA function in our website.
1.If you have received an incorrect model
In case that the product received is different from the one you ordered or has a manufacturing defect, you may return the shoes within 30 days of receiving them.
The shoes must be unused to be returned.
Please pack the shoes in the same way you received them before returning them.
Send us the shoes to Korea through international shipping. You will be reimbursed with points that you may use in our website.
In case we have sent the wrong shoes, we will begin production immediately upon notification. We will send you the correct model as soon as you send us the tracking number for the returned shoes.
2.If the size does not fit
In case the shoes you have received do not fit you, you may request a change of size within 30 days of receiving them. You may only change size once, and no other changes may be made.
The shoes must be unused to be returned.
Please pack the shoes in the same way you received them before returning them.
Send us the shoes to Korea through international shipping.
We will not cover the cost of shipping to Korea, but we will cover the cost of shipping of the new shoes from Korea.
Your satisfaction and tango happiness are our top priorities.
We hope that our shoes provide you with beauty and happiness.
Tango shoes odile makes 7, 8, 9 and 10cm heels.
Please check the photo below for how to measure.please note that 7cm and almost 8cm heels are only available with covered heels.
The heel height may vary (+ -) defends on the shoes size.
Most pictures on the online store are 9 or 10cm.
* 9cm for women and 2cm for men are standard.
* 10cm for women are recommended for beautiful design & high performance. Many Master from Buenos Aires use our 10cm heel.